Privacy Policy

At Getinspex, we value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our application, Getinspex, which is developed by Qanzak Global.

By using Getinspex, you consent to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use the Getinspex platform:

  • Personal Information:
    • Account Information: When you create an account, we collect details such as your name, email address, phone number, and other relevant information needed for account setup.
    • Billing Information: For subscription plans, we may collect payment information such as credit card details or payment processor details.
    • Usage Data: We automatically collect information about how you interact with Getinspex, such as IP addresses, device information, browsing patterns, app usage statistics, and session data.
  • Inspection Data:
    • Inspection Reports: We collect data entered by inspectors, managers, and other users during the inspection process, including inspection checklists, photos, documents, GPS location data, and task assignments.
    • Communication Data: Any communication between users, including messages and reports, may be collected for improving services and support.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services: To facilitate inspections, task management, reporting, and ensure compliance with industry standards.
  • To manage user accounts: To create, manage, and maintain your account, including processing payments, providing support, and responding to inquiries.
  • To communicate with you: To send you notifications related to the app, task assignments, service updates, and other important communications.
  • To analyze and improve our services: We use the data to analyze app usage patterns, performance metrics, and improve user experience.
  • To ensure compliance and security: We use data to ensure the app's proper functioning and to protect against misuse, fraud, and data breaches.

3. How We Protect Your Information

We take your privacy and data security seriously and implement the following practices to safeguard your information:

  • Encryption: All sensitive data, including payment information and inspection reports, is encrypted during transmission (using SSL) and while stored in our databases.
  • Access Control: Access to your personal data is limited to authorized employees who need it to perform their duties. We maintain strict internal access controls to prevent unauthorized access.
  • Regular Audits: We perform regular security audits to ensure that your data is stored and transmitted securely, adhering to industry best practices.
  • Data Minimization: We limit the data we collect to what is necessary for providing services and ensure that the data is kept for no longer than needed.

4. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following situations:

  • Service Providers: We may share your data with trusted third-party vendors that help us operate our service (e.g., cloud storage providers, payment processors) but only for the purpose of performing services on our behalf.
  • Legal Compliance: We may disclose your personal data if required by law, or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: If we merge with or are acquired by another company, your personal data may be transferred as part of that transaction.

5. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct or update any incorrect or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain limitations.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used format.
  • Opt-out of Communications: You can opt-out of receiving marketing or non-essential communications from us by clicking the "unsubscribe" link in our emails.

6. Data Retention

We retain your personal data for as long as necessary to provide services to you and to comply with legal obligations. Once your account is no longer needed, we will securely delete or anonymize your data in accordance with our data retention policy.

7. International Data Transfers

If you are located outside of the country where Getinspex is hosted (UAE), please be aware that your personal data may be transferred to, stored, and processed in other countries. By using the app, you consent to these international data transfers and processing in accordance with applicable data protection laws.

8. Third-Party Links

Our app may contain links to third-party websites or services. These external sites are not operated by us, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of those third-party websites before providing any personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Please review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Qanzak Global
Email: support@getinspex.com
Phone: +971 50 785 7279
Address: Sharjah Media City, UAE